Red Robin is widely recognized for its gourmet burgers served in a casual dining atmosphere. While its core menu revolves around burgers, the chain also offers a variety of sides and desserts. Despite the overall popularity, some menu items have received mixed or negative feedback from customers, particularly in recent online reviews.
Based on an analysis of social media platforms such as TikTok, Reddit, and YouTube, several dishes at Red Robin stand out for their less favorable reception. These items range from main courses to sides and desserts, and acknowledging customer experiences can help diners make informed choices.
1. Whiskey River BBQ Ribs
This dish features two slabs of St. Louis style ribs coated in barbecue sauce, accompanied by coleslaw and a side such as steak fries. While visually appealing, multiple reviewers criticized the ribs for excessive saltiness and a microwaved taste. Some diners found them underwhelming, lacking distinctive flavor or sufficient sauce. Ratings often hovered around the midpoint, reflecting disappointment among those who expected more from a Red Robin entree.
2. Bottomless Steak Fries
Though marketed as "bottomless" with unlimited refills, the steak fries often come in surprisingly small portions. Reviewers reported that the initial serving is so limited that frequent reorders are necessary, which interrupts the dining experience. This issue has persisted for years, with theories suggesting portion control aims to reduce food waste. However, customers frequently express frustration over the mismatch between menu descriptions and actual quantity delivered.
3. Cinnamon Sugar Doh! Rings
These small croissant doughnuts coated in cinnamon sugar come with chocolate fudge and caramel dipping sauces. Some reviewers found the doughnuts dry and lacking sweetness, with an overpowering cinnamon flavor and insufficient sugar balance. The caramel and chocolate sauces were also described as unusually bitter and not sufficiently sweet, detracting from the overall dessert enjoyment. Spill risk and messiness were additional complaints.
4. Cheesy Mozzarella Twists
The mozzarella twists have a unique twisted shape meant to enhance sauce adherence. Nevertheless, many diner reviews label them as bland and pale, lacking the rich flavor expected from fried cheese dishes. Comparisons to other chain restaurants’ mozzarella sticks often placed Red Robin’s version at the bottom. The breading and accompanying marinara sauce failed to impress some customers, leading to reluctance to reorder.
5. Chicken Sandwiches
Feedback on chicken sandwiches at Red Robin suggests textural issues, with several reports describing the chicken as rubbery, tough, or stringy. These complaints imply a potential problem with meat quality, possibly relating to overmarination or the use of woody chicken breast—a known condition affecting tenderness. This concern appears across multiple customer accounts, indicating consistency in the issue rather than isolated incidents.
This assessment draws upon reviews crowd-sourced from mid-December to recent months, focusing on consumer opinions shared publicly online. Given the variability in taste and individual preferences, there are mixed sentiments about these menu items; however, the highlighted dishes consistently receive a higher proportion of critical feedback.
Shoppers looking to maximize dining satisfaction at Red Robin might consider these insights when making menu selections. Ultimately, customer reviews can provide valuable guidance, but personal taste and regional restaurant differences may influence the experience.
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