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Barang Pertanyaan & Jawaban
Korean Cosmetics ♥ The Golden Fishery [HERA] Homme CC Cream / AMOREPACIFIC
Korean Cosmetics ♥ The Golden Fishery [HERA] Homme CC Cream / AMOREPACIFIC
Barang Q&A
  • Question : Pertanyaan tentang barang dari 234****Mar 06, 2019

    Is this HERA CC Cream available? I need NATURAL BEIGE color
    when is the expiration date?

    Answer : [Re] Pertanyaan tentang barang dari 234****

    Thanks for your message.
    However, the product you asked for exp date that we don't have in stock currently.
    Therefore, I cannot not give you the info about exp date.
    And if we restock then it is going to take more than a week.
    Thanks

    Question : [Re] Pertanyaan tentang barang dari 234****

    You mean, it is not available for purchase?

    Answer : [Re] Pertanyaan tentang barang dari 234****

    im confused

    Question : [Re] Pertanyaan tentang barang dari 234****

    or it's still available for purchase only you will take some time untill shipment?

    Answer : [Re] Pertanyaan tentang barang dari 234****

    We can restock if you place an order.
    I meant it take about a week to restock.
    And cause we don't have in stock currently.
    That is why I can not show you exp date.
    Thanks

    Question : [Re] Pertanyaan tentang barang dari 234****

    is this product for men ?

    Answer : [Re] Pertanyaan tentang barang dari 234****

    Homme means men's.
    Are you looking for women's cc cream?

[Sulwhasoo ]NEW Bloomstay Vitalizing Cream /Bloomstay Vitalizing WaterMouse over to zoom
[Sulwhasoo ]NEW Bloomstay Vitalizing Cream /Bloomstay Vitalizing WaterMouse over to zoom
Barang Q&A
  • Question : Inquiry for the item from mon****Mar 04, 2019

    Is this consist of 3 items? How much ml per each?

    Answer : [Re] Inquiry for the item from mon****

    It's not ready yet. Sorry about that.
    I will make options and renew the page soon.

[Primera] Miracle Seed Essence 150ml + Free Gift/ Amorepacific/ Korean Cosmetics/ TT BEAUTY
[Primera] Miracle Seed Essence 150ml + Free Gift/ Amorepacific/ Korean Cosmetics/ TT BEAUTY
Barang Q&A
  • Question : Inquiry related delivery from mon****Feb 01, 2019

    Can you ship to Indonesia?

    Answer : [Re] Inquiry related delivery from mon****

    Yes, we can

  • Question : Inquiry related delivery from mon****Jul 01, 2018

    Is shipping to Indonesia is now available?

    Answer : [Re] Inquiry related delivery from mon****

    Not yet possible.
    I asked last week, so I think I'll have to wait another week.

    Question : [Re] Inquiry related delivery from mon****

    Hi, any update on shipping to indonesia? Is it available now?

    Answer : [Re] Inquiry related delivery from mon****

    I'm Sorry but shipping to indonesia is hard to delivery.
    if we shipping to indonesia, it will be came back to us.
    i'm so sorry to say this...

  • Question : Inquiry related delivery from ria****Nov 15, 2017

    Are you still not shipping to Indonesia?

    Answer : [Re] Inquiry related delivery from ria****

    Dear customer,
    Yes, we still not shipping to Indonesia. Thank you.

  • Question : Inquiry related delivery from ria****Nov 15, 2017

    Do you still not ship to Indonesia?

    Answer : [Re] Inquiry related delivery from ria****

    Dear customer,
    Yes, we still not shipping to Indonesia. Thank you.

  • Question : Inquiry related delivery from mon****Sep 10, 2017

    Are you able to ship to indonesia?

    Answer : [Re] Inquiry related delivery from mon****

    Dear customer,
    We're not receiving orders from Indonesia for a while too. Orders we shipped out is returning to us. Hope it'll be changed soon. Thank you.

Korean Cosmetics ♥ The Golden Fishery [The History Of Whoo]  Bicheop circulation Essence / LG care
Korean Cosmetics ♥ The Golden Fishery [The History Of Whoo] Bicheop circulation Essence / LG care
Barang Q&A
[innisfree]2018 Eco Hankie JEJU ORCHID ALL  ENRICHED CREAM 2018Jeju orchid enriched cream /TTBEAUTY
[innisfree]2018 Eco Hankie JEJU ORCHID ALL ENRICHED CREAM 2018Jeju orchid enriched cream /TTBEAUTY
Barang Q&A
[NATUREBY] 10 BEST MASK SHEET PACK COLLECTION for your skin/Korean cosmetics/TTBEAUTY
[NATUREBY] 10 BEST MASK SHEET PACK COLLECTION for your skin/Korean cosmetics/TTBEAUTY
Barang Q&A
  • Question : Pertanyaan tentang barang dari odi****Dec 20, 2018

    Harga yang tertera untuk 1 pcs atau dapat 10 ya?

    Answer : [Re] Pertanyaan tentang barang dari odi****

    Sorry I cannot understand what you mention.
    Could you write in English?

    Question : [Re] Pertanyaan tentang barang dari odi****

    Is it price for 1 sheet or 10 sheets?

    Answer : [Re] Pertanyaan tentang barang dari odi****

    Thanks.
    It's the price for 1 pc.

[belif] Moisture bomb cushion- Light beige bullet 15gx2 ☆★TT BEAUTY☆★ Korean Cosmetics
[belif] Moisture bomb cushion- Light beige bullet 15gx2 ☆★TT BEAUTY☆★ Korean Cosmetics
Barang Q&A
  • Question : Pertanyaan tentang barang dari adi****Nov 24, 2018

    available shade 23?

    Answer : [Re] Pertanyaan tentang barang dari adi****

    Cause it's weekend, let me contact with you on Monday.
    Thanks.

    Question : [Re] Pertanyaan tentang barang dari adi****

    thank you for the reply. i'll contact you on Monday.

    Answer : [Re] Pertanyaan tentang barang dari adi****

    Thanks for waiting.
    And sorry to let you know that this item is discontinued.
    And no longer available.
    Thanks

    Question : [Re] Pertanyaan tentang barang dari adi****

    ah thank you. do you have any other belif cushion shade 23?

    Answer : [Re] Pertanyaan tentang barang dari adi****

    We are not selling belif cushion anymore.
    Sorry about that.

[CLIO] Nudism Water Grip Cushion SET (Cushion + Refill) /Korea cosmetic//GOLDNEY / TT Beauty
[CLIO] Nudism Water Grip Cushion SET (Cushion + Refill) /Korea cosmetic//GOLDNEY / TT Beauty
Barang Q&A
  • Question : Inquiry for the item from med****Nov 16, 2018

[IOPE] BIO ESSENCE INTENSIVE CONDITIONING X NANAN 168ML /TTBEAUTY
[IOPE] BIO ESSENCE INTENSIVE CONDITIONING X NANAN 168ML /TTBEAUTY
Barang Q&A
  • Question : Inquiry for the item from irn****Oct 24, 2018

    Do you ship to Indonesia?

    Answer : [Re] Inquiry for the item from irn****

    We do. but the item you were asking for is currently out of stock.
    And we not sure ETA for this product.
    Thanks

    Question : [Re] Inquiry for the item from irn****

    Is it ready stock now?

    Answer : [Re] Inquiry for the item from irn****

    It's still out of stock currently.
    Sorry about that

[IOPE] MOISTGEN COLLECTION / SKIN / EMULSION / CREAM / EYE CREAM / TTBEAUTY
[IOPE] MOISTGEN COLLECTION / SKIN / EMULSION / CREAM / EYE CREAM / TTBEAUTY
Barang Q&A
THE HISTORY OF WHOO♥SAMPLE COLLECTION 100+ types ♥ Bottle/ Pouch ♥ Toner/ Emulsion/Cream/ TT BEAUTY
THE HISTORY OF WHOO♥SAMPLE COLLECTION 100+ types ♥ Bottle/ Pouch ♥ Toner/ Emulsion/Cream/ TT BEAUTY
Barang Q&A
  • Question : Pertanyaan tentang barang dari dha****Nov 11, 2018

    historybof whoo "in yang neck and face " is it ready? i want yo orderit if it ready. please rrplay as soon as possible. and tell me also bout the exp date

    Answer : [Re] Pertanyaan tentang barang dari dha****

    Let me contact you on Monday cause it's weekend.
    Thanks

    Question : [Re] Pertanyaan tentang barang dari dha****

    ok. i ll wait. please cek the avsilability of whoo inyang neck and face sleep mask

    Answer : [Re] Pertanyaan tentang barang dari dha****

    please inform me for the availability for type history of whoo 1 no 18 and 19 also

    Question : [Re] Pertanyaan tentang barang dari dha****

    Sorry.
    We currently out of stock for samples.
    But we can restock if you purchase.
    And it will take about a week to restock and ship
    Thanks

VDL] ★Best Base Makeup Collections★Lumilayer Primer/Satin Veil★Long Lasting Foundation★TTBEAUTY
VDL] ★Best Base Makeup Collections★Lumilayer Primer/Satin Veil★Long Lasting Foundation★TTBEAUTY
Barang Q&A
[CLIO]♥NEW  ♥CLIO MAKE UP♥ KILL COVER FOUNWEAR CUSHION XP /NEW CLIO ROUGE HEEL/Korean Cosmetics / TT
[CLIO]♥NEW ♥CLIO MAKE UP♥ KILL COVER FOUNWEAR CUSHION XP /NEW CLIO ROUGE HEEL/Korean Cosmetics / TT
Barang Q&A
  • Question : Inquiry related delivery from sus****Oct 24, 2018

  • Question : Pertanyaan tentang pengiriman dari har****Oct 15, 2018

    Not yet receive my order no troly 82388204 order from 11 sept 2018 until today 15 ock 2018.
    Please follow up
    Tq

    Answer : [Re] Pertanyaan tentang pengiriman dari har****

    We shipped out your order for sure...
    Let me have a look on your order status.

[IOPE] WHITEGEN DUAL ESSENCE 50ml / AMOREPACIFIC/ Korea cosmetic /TTBEAUTY
[IOPE] WHITEGEN DUAL ESSENCE 50ml / AMOREPACIFIC/ Korea cosmetic /TTBEAUTY
Barang Q&A
  • Question : Inquiry for the item from irn****Oct 24, 2018

    Is it ready stock and can you ship yo Indonesia?

    Answer : [Re] Inquiry for the item from irn****

    We do have 1 pc in stock currently.
    And we do ship to Indonesia too.
    Thanks

  • Question : Inquiry for the item from irn****Jun 26, 2018

    Is this ready stock to be shipped?

    Answer : [Re] Inquiry for the item from irn****

    This is a new product.
    it'll be expecting inventory soon.

    Question : [Re] Inquiry for the item from irn****

    How long? Two weeks?

    Answer : [Re] Inquiry for the item from irn****

    Normal products will be inventory in two weeks, but as they are new, you may have to wait two weeks or more.

[LANEIGE] LANEIGE★Qoo10 LOWEST PRICE★LANEIGE★SULWHASOO★Best Sample Kit Collection /ttbeauty
[LANEIGE] LANEIGE★Qoo10 LOWEST PRICE★LANEIGE★SULWHASOO★Best Sample Kit Collection /ttbeauty
Barang Q&A
  • Question : Pertanyaan tentang pengiriman dari ayu****Sep 25, 2018

    My order number 110031028, ordered since june. But till now september never get it. Olso i don't get the tracking number of shipping

    Answer : [Re] Pertanyaan tentang pengiriman dari ayu****

    Your order has been shipped out for sure.
    Let me check with the logistic company for your order.
    But could you wait until THU? Cause in Kores we are now having national holidays until WED.
    Thanks for your patience and let me recontact with you later.

    Question : [Re] Pertanyaan tentang pengiriman dari ayu****

    Hi friend, have you check it? Hope still can be tracked.
    Thanks

    Answer : [Re] Pertanyaan tentang pengiriman dari ayu****

    Sorry to contact you late...
    I think it is better to refund your order cause we could not track your oder even we shipped out for sure...
    Thanks

    Question : [Re] Pertanyaan tentang pengiriman dari ayu****

    I'm so sad can't get them. But very thanks for letting me get the refund. Actually I have a lot wishlist from your shop 😭😭

    Answer : [Re] Pertanyaan tentang pengiriman dari ayu****

    Thanks for understanding.
    Sincerely

★HERA★2018 NEW UV Mist Cushion / ULTRA MOISTURE Cushion / Black Cushion /TT
★HERA★2018 NEW UV Mist Cushion / ULTRA MOISTURE Cushion / Black Cushion /TT
Barang Q&A
[IOPE]  NEW Perfect Cover Cushion (Anti-aging cushion)/ Korean Cosmetics/ TT BEAUTY
[IOPE] NEW Perfect Cover Cushion (Anti-aging cushion)/ Korean Cosmetics/ TT BEAUTY
Barang Q&A
  • Question : Inquiry for the item from pri****Sep 06, 2018

    Does it came with another refill aside refill that already inside the cushion itself ? Thanks ^-^/

    Answer : [Re] Inquiry for the item from pri****

    You asked me about the product we strongly recommend.
    This product already have a refill. I'll attach the picture.

    Question : [Re] Inquiry for the item from pri****

    Thank you so much for the info and I appreciate the picture of it. ^-^/

    Answer : [Re] Inquiry for the item from pri****

    I'll waiting for you if have any questions.
    Ask to me any time. Thank you.

    Question : [Re] Inquiry for the item from pri****

    Your welcome and thank you for your kindly response to all my questions this far ! ^-^/
    Have a nice day !

    Answer : [Re] Inquiry for the item from pri****

    Thank you very much for replying to all the messages I send, but you don't have to send every single message. Thank you for your kindness.

  • Question : Inquiry for the item from jen****Aug 24, 2018

★HERA★2018 NEW UV Mist Cushion / ULTRA MOISTURE Cushion / Black Cushion/TTBEAUTY
★HERA★2018 NEW UV Mist Cushion / ULTRA MOISTURE Cushion / Black Cushion/TTBEAUTY
Barang Q&A
  • Question : Inquiry related delivery from pri****Aug 27, 2018

    Hi can I ask, How long does the Shipping takes time to delivers to Indonesia specifically to Jakarta ? Thanks

    Answer : [Re] Inquiry related delivery from pri****

    Dear Customer
    I'll ask you about the shipment to Indonesia and try to get back to you.

    Question : [Re] Inquiry related delivery from pri****

    Ok I'll be waiting since I need to use the product I purchased immediately due to the deadline. Thanks 😊

    Answer : [Re] Inquiry related delivery from pri****

    I don't know the time to arrive to the shipping destination.
    However, if you send it from here, it will arrive within a week on average.
    The problem is that there are cosmetics that arrive occasionally, and sometimes they are returned. I don't know this before I sending it.
    I'm really sorry I don't know.

    Question : [Re] Inquiry related delivery from pri****

    No problem. It's okay. It seems it depends on circumstances. I'm really sorry for the trouble. You gave a lot of info so Thank you very much ^-^/

    Answer : [Re] Inquiry related delivery from pri****

    Thank you for your kind reply.Have a nice day.
    Thank you.

[Mamonde] Rose Water Toner 500ml / AMOREPACIFIC / Korea cosmetic /ttbeauty
[Mamonde] Rose Water Toner 500ml / AMOREPACIFIC / Korea cosmetic /ttbeauty
Barang Q&A
  • Question : avaiabilityAug 28, 2018

    is this 250ml or 500ml?
    because same price with the small one 250ml

    Answer : [Re] avaiability

    Dear Customer.
    There was a typo. It was 250ml price, not 500ml.
    We've fixed it. Thank you.

[Sulwhasoo] 2017 NEW Perfecting Cushion EX/ Korean cosmetics/ TT BEAUTY
[Sulwhasoo] 2017 NEW Perfecting Cushion EX/ Korean cosmetics/ TT BEAUTY
Barang Q&A
  • Question : ink****님의 문의입니다.Aug 25, 2018

    Saya belum dapat barang. Tapi di wedsite tulisan sudah antar. Gimana aku checking?

    Answer : [Re] ink****님의 문의입니다.

    Kosmetik dikirim ke Indonesia kembali ke korea
    Kami masih tidak dapat memverifikasi nomor pelacakan.
    Aku benar-benar minta maaf. Saya akan mengembalikan uang.
    Tidak ada cara untuk mengetahui di mana barang itu berada, dan karena Anda ingin membatalkannya, tidak ada cara lain.

  • Question : 배송 관련 ink****님의 문의입니다.Aug 20, 2018

  • Question : 배송 관련 ink****님의 문의입니다.Aug 20, 2018

[LANEIGE] Lip Sleeping Mask 20g / Choice from 4 flavors/ Korean Cosmetics/ TT BEAUTY
[LANEIGE] Lip Sleeping Mask 20g / Choice from 4 flavors/ Korean Cosmetics/ TT BEAUTY
Barang Q&A
  • Question : Pertanyaan tentang barang dari Sel****Aug 17, 2018

    Hi seller...when will the expiry of Laneige lip sleeping mask thank you series?

    Answer : [Re] Pertanyaan tentang barang dari Sel****

    the expriy date of Thank you Edtion Lip sleeping mask is
    2020/11/23.
    I hope my answer can help you.
    Thank you.

Korean Cosmetics ♥ The Golden Fishery / SANITARY PADS / SOFY / BODYFIT / GUIERANG / Guierang Natural
Korean Cosmetics ♥ The Golden Fishery / SANITARY PADS / SOFY / BODYFIT / GUIERANG / Guierang Natural
Barang Q&A
  • Question : Inquiry for the item from rr.****Jul 30, 2018

    Would there any restock for guierang sanitary pads?

    Answer : [Re] Inquiry for the item from rr.****

    So far now we only have those items in the page currently.
    And have no schedule for restock.
    Thanks

Korean Cosmetics ♥ The Golden Fishery [the history of Whoo] Essential Massage Mask 100ml / LG care
Korean Cosmetics ♥ The Golden Fishery [the history of Whoo] Essential Massage Mask 100ml / LG care
Barang Q&A
  • Question : Inquiry for the item from irn****Jul 09, 2018

    Is it ready stock? What is the expiring date?

    Answer : [Re] Inquiry for the item from irn****

    Selling in Indonesia is now very difficult.
    When I asked him when he could trade, thay answered
    "if you want a sell the item, selling in Indonesia."
    so i can not shipping any more.
    As soon as the product comes from Qoo10, we'll refund it right away.

    Question : [Re] Inquiry for the item from irn****

    I was asking if the product is ready stock, and the expiring date. Indonesian custom is fine for now, as long as its not more than $ 150

    Answer : [Re] Inquiry for the item from irn****

    If so, it may have been returned because the root has not yet been found. Did any of our orders arrive?
    Oh, and we don't have it in stock yet.

[IOPE] BIO EYE CREAM YOUTH COMPLETE 25ml / AMOREPACIFIC/ Korea cosmetic
[IOPE] BIO EYE CREAM YOUTH COMPLETE 25ml / AMOREPACIFIC/ Korea cosmetic
Barang Q&A
  • Question : Inquiry for the item from irn****Jun 26, 2018

    Is it ready stock? And when is the expiring date

    Answer : [Re] Inquiry for the item from irn****

    yes, it's in stock.
    but i'm so worry about I was informed that it would take about two weeks for the shipment to be fully possible.
    Goods are sometimes returned when transactions are not allowed
    Because cosmetics were not allowed to trade in Indonesia.
    .

    Question : [Re] Inquiry for the item from irn****

    It happens from time to time. But its alright now. Ok I'll place order later. Just ship asap

    Answer : [Re] Inquiry for the item from irn****

    It happens from time to time. But its alright now. Ok I'll place order later. Just ship asap

    Question : [Re] Inquiry for the item from irn****

    Do you mean, you would take 2 weeks before shipping the goods or it would take 2 weeks before I can receive the goods?

    Answer : [Re] Inquiry for the item from irn****

    If you place an order, as soon as I'll ship to you (weekdays only).
    But so far, i can not get the approved to sell in Indonesia from Qoo10 center
    Some arrive occasionally, but most of them are returned.
    You have been informed that you will receive a sales permit within two weeks.

[The History of Whoo]  Radiant White moisture Cushion Foundation/ Korean Cosmetics/ TT BEAUTY
[The History of Whoo] Radiant White moisture Cushion Foundation/ Korean Cosmetics/ TT BEAUTY
Barang Q&A
[SAMPLE] [TRAVEL SET] Limited special price/ ISA KNOX/ OHUI/ SUM37/The History of Whoo/ ♥Korean Cosm
[SAMPLE] [TRAVEL SET] Limited special price/ ISA KNOX/ OHUI/ SUM37/The History of Whoo/ ♥Korean Cosm
Barang Q&A