Samsung Electronics

Samsung Electronics is expanding its use of OpenAI tools in a way that goes far beyond a simple chatbot rollout. ChatGPT Enterprise and Codex are now being deployed across the company, including operations in South Korea and employees in the Device eXperience, or DX, division worldwide. The move places AI directly into daily corporate work, from software development to internal research and administrative tasks. It also signals how large companies are beginning to treat generative AI as part of core operations rather than an optional productivity add-on. From coding to business tasks At Samsung, ChatGPT Enterprise and Codex will support software development by helping employees write code, debug programs, and test software. The tools are also intended for broader work functions that do not involve engineering. Samsung is preparing the systems for idea generation, marketing, product research, manufacturing processes, data analysis, metric interpretation, and document preparation. That wider scope shows that the company is positioning AI as a shared work platform across multiple departments. A broad rollout with tight control The scale of the deployment has drawn attention because Samsung is not limiting access to a small group of specialists. In South Korea, the coverage applies to all Samsung Electronics employees, while the global rollout currently focuses on the DX division. DX handles smartphone business, mobile networks, and consumer electronics. That means the AI tools are reaching teams connected to Samsung’s most visible products and services in the global market. The company is also applying the rollout under internal security policies and a strict governance framework. That approach is meant to protect proprietary data and keep sensitive information inside company-controlled boundaries. Security remains central to the plan The emphasis on governance is significant because Samsung has previously faced concerns about proprietary data in the use of generative AI. The current deployment is designed to capture productivity gains without weakening data protection. That balance matters because coding, product research, and data analysis often involve information that is commercially sensitive. Samsung appears to be trying to integrate AI deeply while still keeping oversight firmly inside the company. OpenAI sees a milestone Kim Kyoung-hoon, General Manager of OpenAI Korea, described the deployment as a historic step for OpenAI. He said the significance lies in Samsung’s decision to adopt AI not as a tool for one team, but as a platform to improve how employees work and innovate globally. His comments underline a broader shift in enterprise AI. The technology is no longer being treated only as a support feature, but as infrastructure that can shape workflows across technical and non-technical functions. A partnership that reaches beyond software The relationship between Samsung and OpenAI is also deepening on the hardware side. Samsung is said to be strengthening ties with OpenAI by supplying advanced memory semiconductors for the company’s expanding global AI infrastructure. Samsung may also build custom AI accelerators for OpenAI, adding another layer to the partnership. That puts the two companies in a dual role, with Samsung acting as both an enterprise user of AI software and a potential infrastructure partner. For Samsung, the rollout can improve efficiency in technical and administrative work. For OpenAI, the scale of adoption at Samsung serves as a signal that its enterprise products are gaining traction inside major technology and manufacturing companies. With deployment now spanning South Korea and the DX division globally, Samsung is placing generative AI closer to the center of how its organization works. The result is a corporate model in which AI is no longer peripheral, but embedded in everyday tasks from coding to data-driven insight. Source: www.sammobile.com

Samsung Puts ChatGPT and Codex at the Center of Daily Work, Not Just Chat