A camera issue on the Oppo Find X9 Ultra is drawing attention for one reason above all others: it turns white objects pink or magenta in video recordings. For a flagship that puts camera performance at the center of its identity, that kind of color shift has quickly become a sensitive problem.
The complaints appeared only a few weeks after launch, and they spread widely during the May Day holiday on social platforms in China. What users are seeing is not a minor interface glitch, but a visible change in the recorded video itself.
Reports shared online show a consistent pattern. White clouds, buildings, tiles, and even clothing can take on a pink tint, especially when the zoom level changes during filming.
One widely circulated clip shows a white building that looks normal in the live preview. Once the zoom moves to 2x, part of the building shifts clearly toward pink.
The issue appears more often when users rely on the main camera and the ultra-wide camera. In some cases, switching to the telephoto lens reduces the effect or removes it entirely.
That behavior has led many users to look beyond the display or the camera app itself. Because the color change appears in the recorded video and seems tied to specific camera modes and zoom transitions, the most likely cause points to image processing or software behavior.
Some users also tried simple fixes such as restarting the phone, but the problem returned. That has strengthened the view that this is not a hardware fault, but a software-related imaging bug.
Oppo has now acknowledged the issue through customer service. The company said the bug is already known, affects the Find X9 Ultra, and has been identified.
An over-the-air fix is reportedly being prepared for release this month. That update is now the key point for users who are waiting to see whether the color shift can be removed without any hardware intervention.
Why the timing matters
The problem is especially awkward for a device that was marketed with a strong emphasis on photography and video. The Find X9 Ultra also carries color tuning work with Hasselblad, which makes visible color distortion even more damaging to user confidence.
On a flagship phone, color accuracy is one of the most closely watched qualities. When white objects start turning pink or magenta in video, the concern is no longer just about a visual bug, but about the stability of the camera system itself.
The issue also stands out because it affects video rather than a single photo. In everyday use, video is often used to capture skies, buildings, clothing, and travel scenes, so a tint shift becomes easy to notice.
What the pattern suggests
The reports point to a problem that may be linked to how the phone handles transitions between sensors or camera modes. The fact that the telephoto lens can sometimes reduce the symptom suggests the effect is not uniform across all cameras.
That is in line with Oppo’s own characterization of the bug as software-based. If the upcoming OTA update addresses the root cause, the issue may be resolved without replacing any physical part of the device.
Software bugs in camera systems are not unusual on new flagship phones, especially when computational photography plays a major role. These systems combine sensor data, color correction, and scene adjustments in real time, which can leave room for unexpected behavior.
For now, the Find X9 Ultra’s next software update will determine how quickly the pink tint problem disappears. Until then, users who shoot mainly with the main or ultra-wide camera may continue to notice the color shift in video.